The Library and Information Technology Services division is the home for all of the University's technology resources. Use the categories below to find instructions, video guides, and direct links to our many hardware and software resources for employees on campus.

Have a technology problem, question, or idea?

Contact our help desk:
email: helpdesk@sewanee.edu
phone: 931-598-1369

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Network & Security Accounts & Access Teaching & Learning Tools
Faculty & Course Resources Classrooms & Equipment Software & Applications
Help Desk Technical Support Event Support

Network & Security

WiFi

Instructions for connecting computers and phones to the University's WiFi.

Connect a Smart Device

Steps to connect gaming consoles, TVs, and other smart devices to WiFi.

Change Your Password

How to update your single sign-on password.

Google Multi-Factor Authentication

Activating multi-factor authentication for G-Suite/Gmail.

Cybersecurity Awareness Training

Complete the University's required security training.

Accounts & Access

My Sewanee

Internal Homepage – Guide to using the University’s internal links page.

Banner Admin

Access to Banner self-service, Argos, Chrome River, and more.

Teaching & Learning Tools

Brightspace

Overview of the University's Learning Management System.

Panopto

Information on class recording software.

Zoom

Guide to using the University's videoconferencing platform.

Faculty & Course Resources

Barnes & Noble Adoption and Insights Portal

Manage and adopt course materials.

Course Planning Calendars

Download academic calendars and attendance sheets.

Faculty Technology Coordinators

Contact information by academic building and program.

Classrooms & Equipment

Classrooms

Technology information, seating capacity, and pictures of teaching spaces.

Hybrid Classrooms

Guides for using the University's specialized classrooms for hybrid learning.

IT Equipment Request

Request additional IT equipment outside of standard replacement cycles.

Hardware

Specifications for University-provided computer hardware.

Printers

Steps for installing campus/office printers.

Software & Applications

Technical Support & Troubleshooting

Clearing Browser Cache

Steps to clear cache and cookies.

Help desk

Contact the University's help desk by phone or email.

Faculty Technology Coordinators

Contact your faculty technology coordinator by academic building or program.