About the CARE Team

About the Team

The CARE Team  is about case management that seeks to connect students to resources. The CARE Team engages in ongoing assessment.

Who does the Care Team Serve:

• Enrolled undergraduate students in the College of Arts & Sciences.
• At-risk students who experience impact across multiple dimensions of well-being.

How does the CARE Team help students:

• Act as short-term referral agents who empower a student’s sense of agency and autonomy.
• Manage crisis situations by engaging emergency professionals.

how it functions:

• Receive reports and information regarding students of concern.
• Evaluate reports to:
  1. Determine the level of action required (urgent or non-urgent).
  2. Assign the case to a Dean of Students’ administrator or CARE Team case manager.
• Identify and assess multiple dimensions of well-being to determine appropriate referral and/or action by a CARE Team member.
• Monitor, reach out, or connect the student to resources.
• Review steps are taken to complete the cycle of referral.
• Engage in ongoing team protocol and procedures to ensure optimal team functioning.
• The CARE Team receives a report with information regarding a student of concern.
• The Team assigns the case to the appropriate case manager.
• The case manager will reach out to the student of concern  using email, phone calls, texts, or in-person, as appropriate. 
• The case manager will work with the student to help connect them to resources both on and off-campus. 
• The case manager will follow up with the student as needed to ensure ongoing support. 
• Each week the CARE Team meets to discuss students of concern. These meetings are done in a private and professional setting. The goal for these meetings is to ensure students are getting holistic support.
• The CARE Team engages in ongoing assessment