SPO Basics

The Student Post Office or SPO provides a broad range of mail and packaging services to faculty, staff, and students. The SPO is located in the basement of the Bishops Common. Below are some important facts about the SPO and sending and receiving mail and packages.

your Address

All mail and packages should be addressed:

YOUR NAME
The University of the South
735 University Ave.
Sewanee, TN 37383

NEW for fall 2020: The SPO has changed to virtual mailboxes. That means if you receive a letter or magazine, you will receive an email to retrieve it at the SPO window.

Receiving Packages
Notification

The SPO has installed package lockers for your convenience. When you receive a package, we will send you an email that will direct you to the appropriate locker and include a one-time numeric code or bar code that will allow you to open the locker and retrieve your package. If the lockers are full or your package is too large, your email will indicate your package’s location behind the counter and that you need to pick your package up at the window. You will receive a reminder email message about your package should you fail to retrieve it within 3 business days.

PACKAGE PICKUP

Use the numeric code or barcode from your notification to open the locker and retrieve your package. The SPO staff will be happy to assist you; this is a new system. If your notification email indicates that you need to pick your package up at the SPO window, you must present your University ID or another valid picture ID when picking up the package. Using your University ID will expedite the pickup process. If you are sick or otherwise unable to retrieve your package on a timely basis, you may have a fellow student pick up your package provided that they present the SPO staff with a printed copy of your package notification email and have valid ID themselves.

Package Return

Please check your email regularly for package delivery notices and pick up your package as soon as possible. Packages may be returned to sender if not picked up within 5 business days. Your student account will be responsible for any shipping cost associated with returning any package addressed to you. 

Sending Packages

Packages can be sent through the SPO via UPS, FedEx and the U.S. Postal Service. The SPO offers stamps for sale and mail and package metering services as well.

The SPO does not provide package wrapping services, but does offer for sale a limited selection of packaging supplies such as packing tape, padded envelopes etc. The SPO staff will not address your package for you, you must clearly provide this information on your package or for your UPS, FedEx or USPS label as applicable.

More about the SPO

COVID-19 protocols

The following changes have been made in the SPO to help ensure safe interactions during the pandemic:

  • You must wear a mask to enter the SPO area, as with other public spaces on campus. 
  • No more than 10 people can be in the SPO lobby at one time. 
  • Signs will indicate designated entrance and exit doors. 
  • Arrows and markers on the floor will let you know where to wait and which way to exit.
  • There is a sneeze guard at the SPO window and a sanitizer station in place.
  • High traffic areas will be disinfected multiple times a day to help ensure safety. 
  • All SPO staff and work-study students will enter through the back employee-only door, and will have a temperature check and answer a series of health questions daily. 
  • All staff and work-study students will wear masks.

Hours of Operation

During the school year, the SPO is open from 10 a.m. to 6 p.m. Monday-Thursday (window closes at 4 p.m.) and 10 a.m. to 4 p.m. Friday. The package pick-up window is open on Saturday from 10 a.m. to 2 p.m.  

Track your Package

Use the links below to track your package with the appropriate carrier.