Our First Day® Complete program makes getting your course materials more convenient and affordable.

  • Receive all your course materials before the first day of class
  • Save 35-50% on the cost of course materials each term
  • Benefit from a highly personalized service

HOW IT WORKS

REGISTER FOR CLASSES

Upon registering for courses, you will be automatically enrolled into the program. Students have the option to opt-out each semester. 

RECEIVE YOUR TEXTBOOKS

An email notification will be sent when your order is ready for pickup or when it ships. Your digital materials will be delivered for your course(s) within Brightspace.

FIRST DAY COMPLETE FAQs

  • What is the First Day® Complete program?
    First Day® Complete is a course material delivery model that simplifies the student experience, lowers the cost of materials, and ensures students have access to all required course materials on or before the first day of class. Through this innovative program, physical books are conveniently packaged and provided to students on a rental basis, and access to digital material is directly within Brightspace, included for a flat fee of $250 added to your student account each semester. At the end of the term, students will receive email reminders to return rented physical course materials to the bookstore.
  • How does it work?
    • Register for your classes and the bookstore will start preparing your course materials
    • One month before classes start, you will receive an email instructing you to select your delivery preference (in-store pickup or shipped directly to you)
    • An email notification will be sent when your order is ready for pickup or when it ships
    • Your digital materials will be delivered for your course(s) within Brightspace
    • Return the rented books to the bookstore at the end of the semester.
  • Who is eligible to participate?
    All undergraduate students are eligible to participate in the program. School of Theology and Summer programs are excluded.
  • What materials are included in the program?
    The program provides all required textbooks, eTextbooks, lab manuals, and access codes to eligible students.
  • What materials are excluded from the program?
    The program does not include consumable course supplies that cannot be returned and reused such as lab goggles, dissection kits, molecular model kits, engineering kits or nursing kits.
  • How do I enroll in the program?
    All eligible students will be automatically enrolled in the First Day® Complete program.
  • Can I opt-out of the program?
    Students have the option to opt-out of the First Day® Complete program each semester during the opt-out window. The opt-out window is open from December 2, 2024 to January 26, 2025. By opting out, students will not receive their required materials in a convenient package and access to digital content will be removed after the opt-out window closes. Options for purchasing course materials after opting out can be found on the bookstore website. To begin the opt-out process, please follow this link.
  • How do I change my opt-out status?
    To change your opt-out status and opt into the First Day® Complete program, please click here or follow the instructions found in your opt-out confirmation email. Please note you must make your final selection by January 26, 2025.
  • How do I purchase my course materials if I decide to opt-out of the program?
    Students will be required to have access to all course materials for their courses. Students can purchase their required course materials from the University bookstore or a third-party vendor. If you have any questions or need assistance with the resources available to you, you can contact the Center for Student Success or the University bookstore.
  • When are my textbook rentals due back to the bookstore?
    The deadline to return all rental textbooks is the last day of final exams for the semester. Students will receive reminders ahead of the rental deadline to their email address.
  • Can I buy my rented textbook?
    Yes, the program provides you with the option to purchase any rental textbooks at a reduced rate during the semester.
  • Do I need to return books if they are for a continuation course?
    Yes, you will still be required to return continuation course textbooks. You will be issued the same title for the next semester of the continuation course.
  • What happens if I never verify my order?
    Students will receive email notifications from the bookstore reminding them to verify their order and choose their fulfillment preference. If the student does not opt-out, their materials will be held at the bookstore and their student account will be charged.
  • If I never pick up my books, will I still get charged?
    Yes, if the student does not opt-out, physical materials will be held at the bookstore, digital materials will be accessed through Brightspace and the student account will be charged.
  • What if I drop a class?
    If course materials have been picked up or delivered for the dropped class, those materials should be returned to the bookstore within 48 hours. If you drop a class and enroll in a different class, the bookstore will “swap” the required course materials so that you have what you need.
  • Can I opt-out if I picked up my textbooks?
    Yes, you will have 48 hours to return your textbooks. If you do not return the textbooks, the charges for the bundle will remain on your student account and you will be subject to a replacement and non-return processing fee.